Privacy Policy

St Georges Care Agency (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website https://stgeorgesagency.co.uk or interact with our services.

1. Who We Are

Trading Office Address:
St Georges Care Agency
5 Newland Street, Witham, Essex

Registered Office:
St Georges Ltd Care Agency
The Old Grange, Warren Estate
Lordship Road, Writtle, Chelmsford
Essex, CM2 0RE

Contact Information:
Email: info@stgeorgesagency.co.uk
Phone: 07715 477 854

2. Information We Collect

We may collect and process the following types of information:

Personal Information

• Name
• Email address
• Telephone number
• Home address (if provided)
• Any other information you supply through forms or direct communication

Usage Data

• IP address
• Browser type
• Device information
• Pages viewed and time spent on site
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide services and care-related information
• Improve our website and user experience
• Maintain internal records
• Comply with legal obligations

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – when you contact us or submit a form
• Legitimate interests – to improve and secure our website
• Legal obligation – where required by law

5. Sharing Your Information

We do not sell or share your data with third parties except:

• Service providers assisting with website hosting or email delivery
• Professional advisers where required
• Authorities if legally obligated

All third-party partners follow strict data protection standards.

6. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

7. Data Retention

We only retain your personal data for as long as necessary for the purposes set out in this policy or as required by law.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Restrict processing
• Request data portability
• Lodge a complaint with the ICO

To exercise your rights, contact info@stgeorgesagency.co.uk.

9. Cookies

Our website may use cookies to enhance user experience, analyse traffic, and improve performance. You can control cookies through your browser settings.

10. Changes to This Policy We may update this Privacy Policy from time to time. Amendments will be posted on this page with the updated revision date.