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What Our Clients Say…
Our family have relied on the services of St.George’s for well over a decade now. We have found them to be reliable, professional, and willing to adapt to the changing needs and progressive care required for our loved one over time. Their commitment to ensuring our severely disabled, and now elderly loved one, as well as their regular communication with the family, has provided us with continuity and confidence in ongoing care and wellbeing at core of the services they provide.
St George's has been providing care for my daughter for the past 4 years and, as an organisation, I have always found them to be extremely professional. Any issues or problems are always dealt with immediately in a friendly, helpful manner. Staff are always good. I could not recommend more.
One relative told us, "(Relative’s) situation is getting much worse, but the care that’s provided, it’s absolutely amazing. They work with the occupational therapist to adapt things and amend the care plan – (relative) was hoisted for a while – they are amazing at adapting care at short notice to what (relative) needs."
"Since we have engaged in their services we have been impressed with the efficiency and thoughtfulness of both the office staff and carers alike. No detail seems to be a problem. The carers I have met have been engaging and friendly."
"St George's have been looking after our dad for around 8 years and have been incredible throughout. They have been flexible and supportive when his condition developed and more help was needed. They enabled him to stay in his own home much longer than would otherwise have been possible. We couldn't recommend them more strongly."
“They supervise more than anything, make sure I am okay. They do help me if I need it. When they are here, we work as a team, they treat me as an equal.”
“(Relatives) walking is very limited, but they always ask (relative) if (relative) would like to go for a short walk just to keep (relatives) legs moving. Sometimes (relative) says yes, sometimes no. And they never push if (relative) is not up to doing it.”
"We have had excellent service. Carers always on time and we are always informed if there is a change in the person that we are expecting."
“I get a weekly rota and if there are alterations, they let me know. They stay for the whole time, and I am confident they know what they are doing” Another relative told us, “Absolutely bang on. They are excellent. Five minutes either way. Rarely late and it’s often five minutes before and if they get held up anywhere the office is immediately on the phone to tell me.”
"To everyone at St George's. Thank you so much for all of your help and support for so many years.
“Jo in the office, she has been there since we started and she has been amazing during the whole process – from care to live in care.”
"The rota for carer visits sent out to clients is extremely useful and on occasions when it is necessary to change visit times this is dealt with swiftly by the office staff. A very well organised agency which I would thoroughly recommend."
"St Georges go above and beyond to give support, care and advice not just for M but for the whole family."
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